Refund Policy

Refund Policy

If there is an issue with your order, contact support@tekryu.com before sending anything back.

How to request help

Please include your order number, the email used at checkout, and a short description of the issue. Photos are especially helpful for damaged or incorrect items.

Approved returns

If a return is approved, we will share the correct return instructions. Items sent back without prior approval may delay the review process.

Refund timing

When a refund is approved, it is issued back to the original payment method. Processing times can vary depending on your payment provider.

Damaged or incorrect items

If something arrives damaged or not as expected, contact us with photos so we can review the fastest next step.